PORTAL

Simplify Client Management with a Dedicated Pet Parent Portal

Simplify Client Management with a Dedicated Pet Parent Portal

Simplify Client Management with a Dedicated Pet Parent Portal

Centralize all client interactions in one organized place. With Scritches’ Pet Parent Portal, your clients can view upcoming bookings, update their details, access important documents, and make payments, all from one mobile-friendly page. 

Pet Report Cards Showcase in Scritches
Pet Report Cards Showcase in Scritches
Pet Report Cards Showcase in Scritches

BENEFITS

BENEFITS

BENEFITS

Scritches Works for You

Scritches Works for You

Fewer Administrative Hours

Fewer Administrative Hours

A pet parent portal lets your clients manage their own details. They can check bookings and process payments without calling or emailing you. This stops constant back-and-forth communication. It also means less time spent on manual data entry and invoice tracking, and more on serving your clients effectively.

Picture showing digital agreements signature, signing, and client signature statuses
Picture showing digital agreements signature, signing, and client signature statuses
Picture showing digital agreements signature, signing, and client signature statuses

Simplified Payment Collection

Simplified Payment Collection

Do you spend significant time chasing invoices and payments? The pet parent portal empowers clients with all the tools and information they need to see and pay their bills. From having access to multiple payments for instant payment to tracking payment histories automatically, this feature adds a layer of transparency to your pet care business. 

More Up-to-Date Information

More Up-to-Date Information

Critical information changes all the time, like contacts and vaccines. You can give the pet parent control over their details with a pet parent portal. They update the data directly into your system instantly. This keeps your records current and enhances safety and trust during every service.

Digital agreements keep a logged record of signatures for compliance
Digital agreements keep a logged record of signatures for compliance
Digital agreements keep a logged record of signatures for compliance

What is the Pet Parent Portal?

What is the Pet Parent Portal?

What is the Pet Parent Portal?

Are you struggling with client management as a pet care business owner? The Pet Parent Portal can help.

The Pet Parent Portal centralizes all client interactions. It allows clients to book services, update their info, access pet-related documents, and make payments from a single, mobile-friendly page. 

This client self-service ensures your records are always current, minimizes errors, and builds trust by keeping your communication transparent and centralized.

Designed for Every Pet Care Business

Designed for Every Pet Care Business

Report Cards for Pet Sitters and Dog Walkers

Independent Dog Walkers

If you rely heavily on fast client communication while you are out on a walk, the portal is a must-have. It lets clients quickly check their next appointment time or update their return date without needing to text or call you directly.

Report Cards for Daycare and Boarding

Pet Sitters and Boarders

Managing varied pet profiles, feeding schedules, and complex overnight requirements demands organization. The portal ensures pet parents directly manage all vital details, from vaccination records to emergency contacts, preventing outdated information.

Report Cards for Dog Groomers

Mobile Groomers and Trainers

Your business relies on scheduled appointments and timely payments. Use the portal to handle both effortlessly. Clients can view service histories, pay their session fees immediately, and review liability waivers before the appointment.

Frequently Asked Questions

Can clients update their contact details in the Pet Parent Portal?

Yes. Clients can update their contact information, pet details, and preferences directly in the portal. This ensures that you always have the most up-to-date information for providing the best care.

Is the Pet Parent Portal mobile-friendly?

Yes, the Pet Parent Portal is designed to be fully mobile-friendly. Irrespective of their device, your clients can access their information and manage bookings on the go.

How do clients make payments through the Pet Parent Portal?

Clients can securely make payments directly through the portal. It supports multiple payment methods, ensuring a convenient and efficient way to complete transactions.

Does the Pet Parent Portal improve communication with clients?

Yes, it does. The portal allows seamless communication by providing clients with easy access to their appointments, updates, and any necessary documents, reducing the need for constant follow-up.

Is the Pet Parent Portal secure?

Yes, the Pet Parent Portal is secure, and all client data, payment details, and pet information are protected using industry-standard encryption to ensure privacy and safety.

How do I set up the Pet Parent Portal for my clients?

Setting up the Pet Parent Portal is simple. Once you’ve set up your Scritches account, the portal is automatically activated. Just send them a booking link and they can begin using it to manage their pet care services.

Does the portal cost extra for my clients to use?

No. The Pet Parent Portal is a standard part of your service offering. There are no additional fees or charges for your clients to access and manage their account.

Can clients cancel or reschedule appointments through the Pet Parent Portal?

Yes, clients can cancel or reschedule appointments directly through the portal, giving them more flexibility and reducing the need for manual changes on your end.

Frequently Asked Questions

Can clients update their contact details in the Pet Parent Portal?

Yes. Clients can update their contact information, pet details, and preferences directly in the portal. This ensures that you always have the most up-to-date information for providing the best care.

Is the Pet Parent Portal mobile-friendly?

Yes, the Pet Parent Portal is designed to be fully mobile-friendly. Irrespective of their device, your clients can access their information and manage bookings on the go.

How do clients make payments through the Pet Parent Portal?

Clients can securely make payments directly through the portal. It supports multiple payment methods, ensuring a convenient and efficient way to complete transactions.

Does the Pet Parent Portal improve communication with clients?

Yes, it does. The portal allows seamless communication by providing clients with easy access to their appointments, updates, and any necessary documents, reducing the need for constant follow-up.

Is the Pet Parent Portal secure?

Yes, the Pet Parent Portal is secure, and all client data, payment details, and pet information are protected using industry-standard encryption to ensure privacy and safety.

How do I set up the Pet Parent Portal for my clients?

Setting up the Pet Parent Portal is simple. Once you’ve set up your Scritches account, the portal is automatically activated. Just send them a booking link and they can begin using it to manage their pet care services.

Does the portal cost extra for my clients to use?

No. The Pet Parent Portal is a standard part of your service offering. There are no additional fees or charges for your clients to access and manage their account.

Can clients cancel or reschedule appointments through the Pet Parent Portal?

Yes, clients can cancel or reschedule appointments directly through the portal, giving them more flexibility and reducing the need for manual changes on your end.

Frequently Asked Questions

Can clients update their contact details in the Pet Parent Portal?

Yes. Clients can update their contact information, pet details, and preferences directly in the portal. This ensures that you always have the most up-to-date information for providing the best care.

Is the Pet Parent Portal mobile-friendly?

Yes, the Pet Parent Portal is designed to be fully mobile-friendly. Irrespective of their device, your clients can access their information and manage bookings on the go.

How do clients make payments through the Pet Parent Portal?

Clients can securely make payments directly through the portal. It supports multiple payment methods, ensuring a convenient and efficient way to complete transactions.

Does the Pet Parent Portal improve communication with clients?

Yes, it does. The portal allows seamless communication by providing clients with easy access to their appointments, updates, and any necessary documents, reducing the need for constant follow-up.

Is the Pet Parent Portal secure?

Yes, the Pet Parent Portal is secure, and all client data, payment details, and pet information are protected using industry-standard encryption to ensure privacy and safety.

How do I set up the Pet Parent Portal for my clients?

Setting up the Pet Parent Portal is simple. Once you’ve set up your Scritches account, the portal is automatically activated. Just send them a booking link and they can begin using it to manage their pet care services.

Does the portal cost extra for my clients to use?

No. The Pet Parent Portal is a standard part of your service offering. There are no additional fees or charges for your clients to access and manage their account.

Can clients cancel or reschedule appointments through the Pet Parent Portal?

Yes, clients can cancel or reschedule appointments directly through the portal, giving them more flexibility and reducing the need for manual changes on your end.

Why Pet Care Companies Love Scritches

Our Customers love us. Here's why you will too. See all our reviews & testimonials →

Scritches cat mascot

"Very user friendly & new features are constantly being added. The support is TOP NOTCH! I recommend it to fellow pet sitters all the time."

Kelly W.

The Velvet Leash

Kelly W. Owner

"Scritches is exactly what I was looking for - sleek and looks so nice and crisp. It's perfectly aligned with my ideal customer who expects this sort of modern experience."

Sara W.

Aledo Pet Sitting LLC

Sara W. Owner

"A platform that actually supports sitters. It makes me feel like I'm in charge of my business again and actually cares about independent sitters instead of making things harder."

Pertuy L.

Paws Cochrane

Pertuy L. Owner

"Switching to Scritches has been one of the better moves I've made. My clients love it. I try to maintain a clean, modern, and well designed feel to my brand, and Scritches matches that perfectly."

Anonymous User

Pet Sitting Service

Anonymous User Owner, Pet Sitter

"I have been apart of the beta team since the beginning and I'm amazed at how far the software has come. If you want to ditch an outdated software, highly recommend going with Scritches!"

Jessica B.

Furry Folk Pet Services

Jessica B. Owner

Why Pet Care Companies Love Scritches

Our Customers love us. Here's why you will too. See all our reviews & testimonials →

Scritches cat mascot

"Very user friendly & new features are constantly being added. The support is TOP NOTCH! I recommend it to fellow pet sitters all the time."

Kelly W.

The Velvet Leash

Kelly W. Owner

"Scritches is exactly what I was looking for - sleek and looks so nice and crisp. It's perfectly aligned with my ideal customer who expects this sort of modern experience."

Sara W.

Aledo Pet Sitting LLC

Sara W. Owner

"A platform that actually supports sitters. It makes me feel like I'm in charge of my business again and actually cares about independent sitters instead of making things harder."

Pertuy L.

Paws Cochrane

Pertuy L. Owner

"Switching to Scritches has been one of the better moves I've made. My clients love it. I try to maintain a clean, modern, and well designed feel to my brand, and Scritches matches that perfectly."

Anonymous User

Pet Sitting Service

Anonymous User Owner, Pet Sitter

"I have been apart of the beta team since the beginning and I'm amazed at how far the software has come. If you want to ditch an outdated software, highly recommend going with Scritches!"

Jessica B.

Furry Folk Pet Services

Jessica B. Owner

Why Pet Care Companies Love Scritches

Our Customers love us. Here's why you will too. See all our reviews & testimonials →

Scritches cat mascot

"Very user friendly & new features are constantly being added. The support is TOP NOTCH! I recommend it to fellow pet sitters all the time."

Kelly W.

The Velvet Leash

Kelly W. Owner

"Scritches is exactly what I was looking for - sleek and looks so nice and crisp. It's perfectly aligned with my ideal customer who expects this sort of modern experience."

Sara W.

Aledo Pet Sitting LLC

Sara W. Owner

"A platform that actually supports sitters. It makes me feel like I'm in charge of my business again and actually cares about independent sitters instead of making things harder."

Pertuy L.

Paws Cochrane

Pertuy L. Owner

"Switching to Scritches has been one of the better moves I've made. My clients love it. I try to maintain a clean, modern, and well designed feel to my brand, and Scritches matches that perfectly."

Anonymous User

Pet Sitting Service

Anonymous User Owner, Pet Sitter

"I have been apart of the beta team since the beginning and I'm amazed at how far the software has come. If you want to ditch an outdated software, highly recommend going with Scritches!"

Jessica B.

Furry Folk Pet Services

Jessica B. Owner

Simplify Your Client Management

Centralize all client records, payments, and appointments in one clean, mobile-friendly hub. Take control of your workflow and offer an intuitive experience that reduces errors and protects your personal time.

Join 500+ petpreneurs already growing their business

Simplify Your Client Management

Centralize all client records, payments, and appointments in one clean, mobile-friendly hub. Take control of your workflow and offer an intuitive experience that reduces errors and protects your personal time.

Join 500+ petpreneurs already growing their business

Simplify Your Client Management

Centralize all client records, payments, and appointments in one clean, mobile-friendly hub. Take control of your workflow and offer an intuitive experience that reduces errors and protects your personal time.

Join 500+ petpreneurs already growing their business

Logo

Scritches

Scritches is your partner in transforming your pet care business from side hustle to full-time success.

2025 © Scritches. All rights reserved

Logo

Scritches

Scritches is your partner in transforming your pet care business from side hustle to full-time success.

2025 © Scritches. All rights reserved

Logo

Scritches

Scritches is your partner in transforming your pet care business from side hustle to full-time success.

2025 © Scritches. All rights reserved