How much does Rover take from sitters?

Rover takes 20% of each booking as a service fee, meaning sitters keep 80% of their earnings. RoverGO users pay 25%, keeping 75%. This commission applies to all services: dog walking, pet sitting, boarding, and daycare.

How much does Rover charge pet owners?

Rover charges pet owners an 11% booking fee (capped at $50), applied at checkout in addition to the sitter's listed rate. This means a $100 booking costs the owner $111 total.

Does Rover take fees from tips?

No, sitters keep 100% of all tips received. Rover's 20% commission does not apply to tips, making them a great way to increase your actual earnings per booking.

What is the Rover fee in California?

California has a 25% marketplace fee (instead of 20%) plus an 11% owner booking fee due to state marketplace regulations under AB5. This means California sitters keep 75% of their earnings compared to 80% in other states.

Is the $49 Rover background check fee refundable?

No, the $49 profile review fee is a one-time, non-refundable charge required for all new sitters. It covers background check processing and profile verification to ensure platform safety.

How does RoverGO change the fee structure?

RoverGO increases the commission to 25% (vs 20% standard) but provides increased booking volume and visibility in search results. You keep 75% of earnings instead of 80%, but the guaranteed bookings may offset the higher fee for new sitters.

How to avoid Rover fees?

While using Rover requires paying their fees, you can offset costs by increasing your rates to account for the 20% commission, offering additional services, or gradually transitioning established clients to direct booking as your business grows. Using pet care business software lets you manage independent bookings without commissions.

What percentage does Rover take?

Rover takes 20% from sitters (25% for RoverGO) and charges pet owners an additional 11% service fee. This double-fee structure means Rover collects revenue from both sides of each transaction.

INVOICING

Invoicing & Payments for Pet Care Businesses

Keep all your client and pet information in one central place. Easily track service history, contact details, and special notes for each pet, so you can manage your business smoothly without relying on multiple spreadsheets or scattered records.

Start for free today →

BENEFITS

Scritches Works for You

EASY INVOICE CREATION

Turn bookings into invoices automatically

Scritches make creating invoices simple and fast. Generate professional invoices for any service like, dog walks, grooming sessions, or boarding stays, without manual calculations or complicated templates. Each invoice is automatically linked to the client and pet profile, so you always know what was billed and when.

Picture showing digital agreements signature, signing, and client signature statuses

ANY PAYMENT METHOD

Accept payments the way your clients prefer

Clients can pay the way they prefer. Request deposits, accept credit cards, Venmo, Zelle, or record offline payments like cash or checks. This flexibility ensures you get paid without making clients jump through hoops, improving satisfaction while keeping your business running smoothly.

GET PAID FASTER

Get paid without chasing clients

Create and send invoices automatically from bookings, accept online payments, and track everything in one place. Less follow-up, fewer awkward reminders, and faster payments.

Scritches makes collecting credit cards payments easy

Why Use Our Invoicing & Payments for Your Pet Care Business?

Struggling to track payments, deposits, and invoices for multiple clients? Scritches’ Invoicing & Payments feature simplifies billing, helping you get paid faster while keeping client transactions organized and professional.

Designed for Every Pet Care Business

Report Cards for Pet Sitters and Dog Walkers

Pet Sitting & Dog Walking

Manage multiple clients and pets effortlessly. Your CRM ensures you never forget a client’s preferences or a pet’s special instructions.

Dog Daycare & Boarding

Track pets’ grooming history, special needs, and training progress. Provide personalized care that keeps clients coming back.

Dog Grooming

Maintain detailed records of pets in your care. Simplify scheduling, billing, and communication for a smoother operation.

Frequently Asked Questions

How are invoices created in Scritches?

Invoices are automatically generated from bookings, so you do not have to manually rebuild charges every time. Services, dates, and pricing flow straight from the booking into the invoice, which helps avoid mistakes and saves time.

Can I add automated surcharges, like holidays or extra pets?

Yes. You can set up automated surcharges that apply to invoices based on rules like holidays, custom dates, or special service conditions. When a booking qualifies, the surcharge is automatically added to the invoice.

Can I still create or edit invoices manually?

Absolutely. You can create invoices manually, adjust line items, or tweak pricing before sending. Automatic invoices give you a starting point, but you always stay in control.

How can clients receive and pay their invoices?

Invoices can be sent by email or by text message with a secure payment link. Clients can view the invoice, pay online, and add a tip if Scritches Pay is enabled.

What payment methods can my clients use?

Clients can pay invoices online by credit card when Scritches Pay is enabled. You can also record payments made via cash, Venmo, Zelle, checks, or bank transfers so everything stays tracked in one place.

Can I request deposits or partial payments?

Yes. You can request deposits or partial payments, which is especially useful for new clients, large bookings, or high-demand periods like holidays.

How do I keep track of what has been paid and what is still outstanding?

Each invoice shows a clear payment status, including unpaid, partially paid, and paid. This makes it easy to follow up without digging through messages or spreadsheets.

How does invoicing help me stay organized long term?

Invoices are connected to clients, pets, and bookings, so all payment history lives in one place. Over time, this gives you a clean record of income without extra admin work.

Frequently Asked Questions

How are invoices created in Scritches?

Can I add automated surcharges, like holidays or extra pets?

Can I still create or edit invoices manually?

Absolutely. You can create invoices manually, adjust line items, or tweak pricing before sending. Automatic invoices give you a starting point, but you always stay in control.

How can clients receive and pay their invoices?

Invoices can be sent by email or by text message with a secure payment link. Clients can view the invoice, pay online, and add a tip if Scritches Pay is enabled.

What payment methods can my clients use?

Can I request deposits or partial payments?

Yes. You can request deposits or partial payments, which is especially useful for new clients, large bookings, or high-demand periods like holidays.

How do I keep track of what has been paid and what is still outstanding?

Each invoice shows a clear payment status, including unpaid, partially paid, and paid. This makes it easy to follow up without digging through messages or spreadsheets.

How does invoicing help me stay organized long term?

Invoices are connected to clients, pets, and bookings, so all payment history lives in one place. Over time, this gives you a clean record of income without extra admin work.

Frequently Asked Questions

How are invoices created in Scritches?

Can I add automated surcharges, like holidays or extra pets?

Can I still create or edit invoices manually?

Absolutely. You can create invoices manually, adjust line items, or tweak pricing before sending. Automatic invoices give you a starting point, but you always stay in control.

How can clients receive and pay their invoices?

Invoices can be sent by email or by text message with a secure payment link. Clients can view the invoice, pay online, and add a tip if Scritches Pay is enabled.

What payment methods can my clients use?

Can I request deposits or partial payments?

Yes. You can request deposits or partial payments, which is especially useful for new clients, large bookings, or high-demand periods like holidays.

How do I keep track of what has been paid and what is still outstanding?

Each invoice shows a clear payment status, including unpaid, partially paid, and paid. This makes it easy to follow up without digging through messages or spreadsheets.

How does invoicing help me stay organized long term?

Invoices are connected to clients, pets, and bookings, so all payment history lives in one place. Over time, this gives you a clean record of income without extra admin work.

Why Pet Care Companies Love Scritches

Our Customers love us. Here's why you will too. See all our reviews & testimonials →

"Very user friendly & new features are constantly being added. The support is TOP NOTCH! I recommend it to fellow pet sitters all the time."

The Velvet Leash

Kelly W. • Owner

"Scritches is exactly what I was looking for - sleek and looks so nice and crisp. It's perfectly aligned with my ideal customer who expects this sort of modern experience."

Aledo Pet Sitting LLC

Sara W. • Owner

"A platform that actually supports sitters. It makes me feel like I'm in charge of my business again and actually cares about independent sitters instead of making things harder."

Paws Cochrane

Pertuy L. • Owner

"Switching to Scritches has been one of the better moves I've made. My clients love it. I try to maintain a clean, modern, and well designed feel to my brand, and Scritches matches that perfectly."

Pet Sitting Service

Anonymous User • Owner, Pet Sitter

"I have been apart of the beta team since the beginning and I'm amazed at how far the software has come. If you want to ditch an outdated software, highly recommend going with Scritches!"

Furry Folk Pet Services

Jessica B. • Owner