Invoicing & payments

Invoicing and online payments for pet sitters

Invoices that start from your bookings, a link clients pay from their phone, and every payment in one place. Pet sitting invoice software that keeps billing off your plate.

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Your bookings write the invoice

Add a booking and a draft invoice starts with the visits and your rates already on it. Holiday and extra-pet charges land as their own lines, and regulars can be billed per visit, weekly, or monthly. Nothing goes out until you send it.

  • Every booking you add starts a draft
  • Regulars billed per visit, weekly, or monthly
  • Holiday and extra-pet fees added for you
Invoice for a four-night overnight stay with a holiday surcharge line and a paid deposit

Paid from the couch, not the curb

Email the invoice or copy the link to text it. Clients open it without an app or a login and pay by card, or with the Venmo, Zelle, or cash details you’ve set. A card payment marks the invoice paid and sends your client a receipt.

  • No app or login to pay
  • Card online, or your Venmo, Zelle, and cash
  • Card payments mark themselves paid
Client invoice on a phone with cash, card, and Venmo payment options and a Pay $50.00 Now button

Know who’s paid without asking

Open, past due, and paid totals sit at the top, and every invoice wears its status. Past due invoices flag themselves the day after they’re due, and a click resends a fresh copy. Log cash and Venmo as it comes in, and export to CSV at tax time.

  • Open, past due, and paid at a glance
  • Log cash, check, and Venmo payments
  • Export invoices and payments to CSV
Invoicing dashboard with open and past due totals above a list of invoices filtered by status
“I can easily add my current clients, send welcome emails, track invoices (marking them as paid and noting the payment method), and keep everything organized in one place. … My favorite feature is being able to send invoices to clients by email or text, with multiple payment options available. That’s honestly the BEST feature.”
Johnnise P.

Johnnise P.

Pet Sitter, Raising Paws

Read the full review
Also included

Everything else about getting paid

Tips, without the awkward ask

Clients can add 15, 20, or 25%, or any amount, right as they pay. Every tip goes to you, and tips are never taxed.

Tip choices of 15, 20, and 25 percent on a client's invoice

Deposits for big stays

Ask for a deposit on a holiday stay. Your client pays it online, and the balance stays due until the date you set.

Client invoice showing a paid deposit and the balance still due

You choose who pays card fees

Cover Stripe’s processing fee yourself or pass it to clients, who see it before they pay. Scritches takes no cut.

Sales tax, GST, or VAT

Set your rate once and it’s added to every invoice, labeled the way your country expects.

Refunds to card or credit

Refund all or part of a payment back to the card, or keep it on the client’s account as credit.

Your logo on every invoice

Invoices, receipts, and emails carry your logo and brand color, and clients can download a PDF.

Frequently Asked Questions

When you add a booking, Scritches starts a draft invoice with the visits, your rates, and any holiday or extra-pet charges already on it. Regular clients can be billed per visit, weekly, or monthly, with each period’s visits on one invoice. For a booking a client requests online, you create the invoice right from the booking. Drafts stay private until you send them.

Send it by email with a View Invoice & Pay button, or copy the link and text it yourself. You can also publish it to the client portal without sending anything. Clients open it in their browser, with no app to download and no account to create.

On the Solo plan and up, Scritches Pay lets clients pay by debit or credit card, and the invoice marks itself paid. On every plan, you can list Venmo, Zelle, Cash App, PayPal, cash, check, or bank transfer with your own details and instructions. Clients pay you directly, and you record the payment in a couple of taps.

No. Card payments go straight to your own Stripe account, and the only cost is Stripe’s processing fee. You decide who pays it: absorb it, or pass it to the client, who sees it as a separate processing fee before paying.

Yes. When Scritches Pay is on, clients can add 15, 20, or 25%, or any amount, when they pay. By default the ask waits until the visits are done. Tips are never taxed.

Yes. Request a deposit on any invoice. Your client pays it online, and the balance stays due by the date you set.

Not automatically, yet. An invoice is marked Past Due the day after its due date, the Past Due filter shows you every one, and a click sends the client a fresh copy with a pay button.

Yes. Invoicing and payment methods like Venmo, Zelle, and cash are on every plan, including the free Starter plan for up to 5 clients. Online card payments start on the Solo plan.