CLIENT MANAGEMENT
Client & Pet CRM for Pet Care Businesses
Client & Pet CRM for Pet Care Businesses
Client & Pet CRM for Pet Care Businesses
Keep all your client and pet information in one central place. Easily track service history, contact details, and special notes for each pet, so you can manage your business smoothly without relying on multiple spreadsheets or scattered records.
BENEFITS
BENEFITS
BENEFITS
Scritches Works for You
Scritches Works for You
Centralized Client Records
Centralized Client Records
Scritches keeps all client information in one place, including contact details, preferences, and service history. You always know where to look, without juggling spreadsheets, messages, or paper notes.
Easy Updates and Notes
Easy Updates and Notes
Add notes after visits or update client and pet details on the go. Your CRM grows with your business, helping ensure important information never gets missed.
Detailed Pet Profiles
Detailed Pet Profiles
Each pet has a clear, organized profile with important details like age, breed, feeding instructions, and behavior notes. Past services are easy to reference, helping you deliver consistent, personalized care.
Why Use Our Client & Pet CRM for Your Pet Care Business?
Why Use Our Client & Pet CRM for Your Pet Care Business?
Why Use Our Client & Pet CRM for Your Pet Care Business?
Struggling to keep track of client contacts, pet details, and service history? Scritches’ Client & Pet CRM centralizes all information, so you can manage your business efficiently and deliver consistent, professional service to every pet and client.
Designed for Every Pet Care Business
Designed for Every Pet Care Business
Pet Sitting & Dog Walking
Manage multiple clients and pets effortlessly. Your CRM ensures you never forget a client’s preferences or a pet’s special instructions.
Dog Daycare & Boarding
Track pets’ grooming history, special needs, and training progress. Provide personalized care that keeps clients coming back.
Dog Grooming
Maintain detailed records of pets in your care. Simplify scheduling, billing, and communication for a smoother operation.
Frequently Asked Questions
What is a Client & Pet CRM, and why do I need one?
A Client & Pet CRM is where all your client and pet information lives in one place. Instead of juggling texts, emails, and notes, you can quickly see everything you need before a visit, from contact info to care instructions.
What information can I store for each client?
You can store contact details, addresses, notes, emergency contacts, agreements, invoices, and booking history. You can also add custom notes and fields, so the CRM works the way your business actually runs.
Can I manage multiple pets under one client?
Yes. Each client can have multiple pets, and each pet gets its own profile. That includes individual care instructions, routines, behavior notes, and anything else that is specific to that pet.
Can I track vaccines and medical information?
Yes. You can track vaccines and other medical details at the pet level, including expiration dates and uploaded documents. This makes it easy to confirm vaccine status before services like boarding or group care.
How customizable is the Client & Pet CRM?
Very. You can customize what information you collect and how it is organized. Between custom fields, intake forms, and notes, you can shape the CRM to match your workflow instead of forcing your workflow to fit the software.
Can clients update their own pet and vaccine information?
Yes. Clients can update their pet details and upload vaccine records through your client-facing pages. That keeps information current without you having to chase updates or re-enter data.
How does the CRM help with repeat and long-term clients?
All past bookings, notes, vaccines, and interactions stay attached to the client and their pets. When a repeat client books again, everything is already there, which makes ongoing care easier and more consistent.
How does this save me time day to day?
It reduces admin work. Instead of hunting through messages or spreadsheets, everything you need is right there when scheduling, invoicing, or getting ready for a visit. Less busywork, fewer mistakes.
Frequently Asked Questions
What is a Client & Pet CRM, and why do I need one?
A Client & Pet CRM is where all your client and pet information lives in one place. Instead of juggling texts, emails, and notes, you can quickly see everything you need before a visit, from contact info to care instructions.
What information can I store for each client?
You can store contact details, addresses, notes, emergency contacts, agreements, invoices, and booking history. You can also add custom notes and fields, so the CRM works the way your business actually runs.
Can I manage multiple pets under one client?
Yes. Each client can have multiple pets, and each pet gets its own profile. That includes individual care instructions, routines, behavior notes, and anything else that is specific to that pet.
Can I track vaccines and medical information?
Yes. You can track vaccines and other medical details at the pet level, including expiration dates and uploaded documents. This makes it easy to confirm vaccine status before services like boarding or group care.
How customizable is the Client & Pet CRM?
Very. You can customize what information you collect and how it is organized. Between custom fields, intake forms, and notes, you can shape the CRM to match your workflow instead of forcing your workflow to fit the software.
Can clients update their own pet and vaccine information?
Yes. Clients can update their pet details and upload vaccine records through your client-facing pages. That keeps information current without you having to chase updates or re-enter data.
How does the CRM help with repeat and long-term clients?
All past bookings, notes, vaccines, and interactions stay attached to the client and their pets. When a repeat client books again, everything is already there, which makes ongoing care easier and more consistent.
How does this save me time day to day?
It reduces admin work. Instead of hunting through messages or spreadsheets, everything you need is right there when scheduling, invoicing, or getting ready for a visit. Less busywork, fewer mistakes.
Frequently Asked Questions
What is a Client & Pet CRM, and why do I need one?
A Client & Pet CRM is where all your client and pet information lives in one place. Instead of juggling texts, emails, and notes, you can quickly see everything you need before a visit, from contact info to care instructions.
What information can I store for each client?
You can store contact details, addresses, notes, emergency contacts, agreements, invoices, and booking history. You can also add custom notes and fields, so the CRM works the way your business actually runs.
Can I manage multiple pets under one client?
Yes. Each client can have multiple pets, and each pet gets its own profile. That includes individual care instructions, routines, behavior notes, and anything else that is specific to that pet.
Can I track vaccines and medical information?
Yes. You can track vaccines and other medical details at the pet level, including expiration dates and uploaded documents. This makes it easy to confirm vaccine status before services like boarding or group care.
How customizable is the Client & Pet CRM?
Very. You can customize what information you collect and how it is organized. Between custom fields, intake forms, and notes, you can shape the CRM to match your workflow instead of forcing your workflow to fit the software.
Can clients update their own pet and vaccine information?
Yes. Clients can update their pet details and upload vaccine records through your client-facing pages. That keeps information current without you having to chase updates or re-enter data.
How does the CRM help with repeat and long-term clients?
All past bookings, notes, vaccines, and interactions stay attached to the client and their pets. When a repeat client books again, everything is already there, which makes ongoing care easier and more consistent.
How does this save me time day to day?
It reduces admin work. Instead of hunting through messages or spreadsheets, everything you need is right there when scheduling, invoicing, or getting ready for a visit. Less busywork, fewer mistakes.
Why Pet Care Companies Love Scritches
Our Customers love us. Here's why you will too. See all our reviews & testimonials →
"Very user friendly & new features are constantly being added. The support is TOP NOTCH! I recommend it to fellow pet sitters all the time."
The Velvet Leash
Kelly W. • Owner
"Scritches is exactly what I was looking for - sleek and looks so nice and crisp. It's perfectly aligned with my ideal customer who expects this sort of modern experience."
Aledo Pet Sitting LLC
Sara W. • Owner
"A platform that actually supports sitters. It makes me feel like I'm in charge of my business again and actually cares about independent sitters instead of making things harder."
Paws Cochrane
Pertuy L. • Owner
"Switching to Scritches has been one of the better moves I've made. My clients love it. I try to maintain a clean, modern, and well designed feel to my brand, and Scritches matches that perfectly."
Pet Sitting Service
Anonymous User • Owner, Pet Sitter
"I have been apart of the beta team since the beginning and I'm amazed at how far the software has come. If you want to ditch an outdated software, highly recommend going with Scritches!"
Furry Folk Pet Services
Jessica B. • Owner
Why Pet Care Companies Love Scritches
Our Customers love us. Here's why you will too. See all our reviews & testimonials →
"Very user friendly & new features are constantly being added. The support is TOP NOTCH! I recommend it to fellow pet sitters all the time."
The Velvet Leash
Kelly W. • Owner
"Scritches is exactly what I was looking for - sleek and looks so nice and crisp. It's perfectly aligned with my ideal customer who expects this sort of modern experience."
Aledo Pet Sitting LLC
Sara W. • Owner
"A platform that actually supports sitters. It makes me feel like I'm in charge of my business again and actually cares about independent sitters instead of making things harder."
Paws Cochrane
Pertuy L. • Owner
"Switching to Scritches has been one of the better moves I've made. My clients love it. I try to maintain a clean, modern, and well designed feel to my brand, and Scritches matches that perfectly."
Pet Sitting Service
Anonymous User • Owner, Pet Sitter
"I have been apart of the beta team since the beginning and I'm amazed at how far the software has come. If you want to ditch an outdated software, highly recommend going with Scritches!"
Furry Folk Pet Services
Jessica B. • Owner
Why Pet Care Companies Love Scritches
Our Customers love us. Here's why you will too. See all our reviews & testimonials →
"Very user friendly & new features are constantly being added. The support is TOP NOTCH! I recommend it to fellow pet sitters all the time."
The Velvet Leash
Kelly W. • Owner
"Scritches is exactly what I was looking for - sleek and looks so nice and crisp. It's perfectly aligned with my ideal customer who expects this sort of modern experience."
Aledo Pet Sitting LLC
Sara W. • Owner
"A platform that actually supports sitters. It makes me feel like I'm in charge of my business again and actually cares about independent sitters instead of making things harder."
Paws Cochrane
Pertuy L. • Owner
"Switching to Scritches has been one of the better moves I've made. My clients love it. I try to maintain a clean, modern, and well designed feel to my brand, and Scritches matches that perfectly."
Pet Sitting Service
Anonymous User • Owner, Pet Sitter
"I have been apart of the beta team since the beginning and I'm amazed at how far the software has come. If you want to ditch an outdated software, highly recommend going with Scritches!"
Furry Folk Pet Services
Jessica B. • Owner
Discover the tools Scritches does best
Built for pet care pros who deserve better.
Discover the tools Scritches does best
Built for pet care pros who deserve better.
Discover the tools Scritches does best
Built for pet care pros who deserve better.
Start Managing Clients & Pets Smarter
Get all your client and pet information in one place today and see how much easier managing bookings, notes, and pets can be.
Join 500+ petpreneurs already growing their business
Start Managing Clients & Pets Smarter
Get all your client and pet information in one place today and see how much easier managing bookings, notes, and pets can be.
Join 500+ petpreneurs already growing their business
Start Managing Clients & Pets Smarter
Get all your client and pet information in one place today and see how much easier managing bookings, notes, and pets can be.
Join 500+ petpreneurs already growing their business
Scritches
Scritches is your partner in transforming your pet care business from side hustle to full-time success.
2025 © Scritches. All rights reserved
Scritches
Scritches is your partner in transforming your pet care business from side hustle to full-time success.
2025 © Scritches. All rights reserved
Scritches
Scritches is your partner in transforming your pet care business from side hustle to full-time success.
2025 © Scritches. All rights reserved