How much does Rover take from sitters?

Rover takes 20% of each booking as a service fee, meaning sitters keep 80% of their earnings. RoverGO users pay 25%, keeping 75%. This commission applies to all services: dog walking, pet sitting, boarding, and daycare.

How much does Rover charge pet owners?

Rover charges pet owners an 11% booking fee (capped at $50), applied at checkout in addition to the sitter's listed rate. This means a $100 booking costs the owner $111 total.

Does Rover take fees from tips?

No, sitters keep 100% of all tips received. Rover's 20% commission does not apply to tips, making them a great way to increase your actual earnings per booking.

What is the Rover fee in California?

California has a 25% marketplace fee (instead of 20%) plus an 11% owner booking fee due to state marketplace regulations under AB5. This means California sitters keep 75% of their earnings compared to 80% in other states.

Is the $49 Rover background check fee refundable?

No, the $49 profile review fee is a one-time, non-refundable charge required for all new sitters. It covers background check processing and profile verification to ensure platform safety.

How does RoverGO change the fee structure?

RoverGO increases the commission to 25% (vs 20% standard) but provides increased booking volume and visibility in search results. You keep 75% of earnings instead of 80%, but the guaranteed bookings may offset the higher fee for new sitters.

How to avoid Rover fees?

While using Rover requires paying their fees, you can offset costs by increasing your rates to account for the 20% commission, offering additional services, or gradually transitioning established clients to direct booking as your business grows. Using pet care business software lets you manage independent bookings without commissions.

What percentage does Rover take?

Rover takes 20% from sitters (25% for RoverGO) and charges pet owners an additional 11% service fee. This double-fee structure means Rover collects revenue from both sides of each transaction.

AGREEMENTS & CONTRACTS

Easy Digital Agreements & Contracts for Pet Care Businesses

Keep your paperwork organized, signed, and tracked without the inbox chaos. With Scritches, you can upload an existing PDF pet sitting contract, create a new pet sitting agreement from scratch, send it for digital signature, and monitor signature status in one place. Use agreements as part of your onboarding so every new client starts with clear terms.

Start for free today →

BENEFITS

Scritches Works for You

NO-HASSLE SIGNATURES

Collect signed agreements without paperwork or back-and-forth

Send agreements digitally and have clients review and sign them online in just a few clicks. There is no printing, scanning, or chasing signatures over email. Agreements are completed as part of a clean, guided flow, which makes the process easier for clients and far more reliable for you.

Picture showing digital agreements signature, signing, and client signature statuses

Scritches Digital Agreements fit perfectly into any of your onboarding needs

REQUIRED BEFORE SERVICE

Require agreements at the right moment, every time

Attach agreements to online booking, forms, or portal registration so clients accept your policies before services begin. This ensures expectations are clear upfront and removes the risk of starting care without signed agreements on file. Once a client has signed, Scritches remembers it so they are not asked again unnecessarily.

PEACE OF MIND

Reduce disputes and protect your business

Signed agreements are automatically saved to the client record with timestamps and easy access. When questions come up or you need to reference a policy, everything is already organized and in one place. No digging through inboxes, cloud folders, or old messages.

Digital agreements keep a logged record of signatures for compliance

What are Digital Agreements in Scritches?

In Scritches, Digital Agreements let you collect signatures on the documents that protect your business. Think contract for pet sitting, dog walking contract, dog boarding contract, terms and conditions, and veterinary release forms. Your clients sign from any device, you see status at a glance, and every signed document is stored with the client profile.

Designed for Every Pet Care Business

Report Cards for Pet Sitters and Dog Walkers

Pet Sitting & Dog Walking

Professional pet sitting contracts and dog walking agreements set clear terms for schedules, payments, and cancellations, building client trust from the start.

Dog Daycare & Boarding

A digital dog boarding contract covers check-in, pickup, and vaccination rules, keeping your boarding or daycare organized and protected.

Dog Grooming

A clear pet grooming agreement outlines services and policies, preventing disputes and creating a smooth client experience.

Frequently Asked Questions

What are digital agreements and contracts used for?

Digital agreements and contracts let you collect signed policies, waivers, and service terms online. Instead of paper or emailed attachments, everything is reviewed, signed, and stored digitally on the client record.

Can I upload my existing contracts or PDFs?

Yes. You can upload your existing contracts or PDF documents and use them as digital agreements. Clients review and sign the same contract you already use, just without the paperwork.

How do clients sign agreements and contracts?

Clients sign agreements online through a simple, guided flow. No printing, scanning, or downloads are required, and agreements can be signed on desktop or mobile.

When can agreements or contracts be required?

Agreements and contracts can be required during online booking, form submissions, or pet parent portal registration. This ensures policies are accepted before services begin.

Do clients need to re-sign contracts every time?

No. Once a client signs a contract, it is saved to their profile. Returning clients are not asked to re-sign the same agreement unless you require a new version.

Where are signed agreements stored?

Signed agreements are stored directly on the client profile with timestamps. This makes it easy to find and reference contracts whenever you need them.

Can agreements be tied to specific services?

Yes. You can require different agreements or contracts for different services, such as boarding, daycare, or training, so clients only see what applies to them.

Do clients need an account to sign agreements?

No. Clients can sign agreements without creating an account. Existing clients who are logged in may see a smoother, pre-filled experience.

Are digital agreements legally valid?

Digital agreements include timestamps and client acknowledgment, which many businesses use as a legally valid alternative to paper contracts. You should always ensure your contracts meet local legal requirements.

Frequently Asked Questions

What are digital agreements and contracts used for?

Can I upload my existing contracts or PDFs?

Yes. You can upload your existing contracts or PDF documents and use them as digital agreements. Clients review and sign the same contract you already use, just without the paperwork.

How do clients sign agreements and contracts?

Clients sign agreements online through a simple, guided flow. No printing, scanning, or downloads are required, and agreements can be signed on desktop or mobile.

When can agreements or contracts be required?

Agreements and contracts can be required during online booking, form submissions, or pet parent portal registration. This ensures policies are accepted before services begin.

Do clients need to re-sign contracts every time?

No. Once a client signs a contract, it is saved to their profile. Returning clients are not asked to re-sign the same agreement unless you require a new version.

Where are signed agreements stored?

Signed agreements are stored directly on the client profile with timestamps. This makes it easy to find and reference contracts whenever you need them.

Can agreements be tied to specific services?

Yes. You can require different agreements or contracts for different services, such as boarding, daycare, or training, so clients only see what applies to them.

Do clients need an account to sign agreements?

No. Clients can sign agreements without creating an account. Existing clients who are logged in may see a smoother, pre-filled experience.

Are digital agreements legally valid?

Frequently Asked Questions

What are digital agreements and contracts used for?

Can I upload my existing contracts or PDFs?

Yes. You can upload your existing contracts or PDF documents and use them as digital agreements. Clients review and sign the same contract you already use, just without the paperwork.

How do clients sign agreements and contracts?

Clients sign agreements online through a simple, guided flow. No printing, scanning, or downloads are required, and agreements can be signed on desktop or mobile.

When can agreements or contracts be required?

Agreements and contracts can be required during online booking, form submissions, or pet parent portal registration. This ensures policies are accepted before services begin.

Do clients need to re-sign contracts every time?

No. Once a client signs a contract, it is saved to their profile. Returning clients are not asked to re-sign the same agreement unless you require a new version.

Where are signed agreements stored?

Signed agreements are stored directly on the client profile with timestamps. This makes it easy to find and reference contracts whenever you need them.

Can agreements be tied to specific services?

Yes. You can require different agreements or contracts for different services, such as boarding, daycare, or training, so clients only see what applies to them.

Do clients need an account to sign agreements?

No. Clients can sign agreements without creating an account. Existing clients who are logged in may see a smoother, pre-filled experience.

Are digital agreements legally valid?

Why Pet Care Companies Love Scritches

Our Customers love us. Here's why you will too. See all our reviews & testimonials →

"Very user friendly & new features are constantly being added. The support is TOP NOTCH! I recommend it to fellow pet sitters all the time."

The Velvet Leash

Kelly W. • Owner

"Scritches is exactly what I was looking for - sleek and looks so nice and crisp. It's perfectly aligned with my ideal customer who expects this sort of modern experience."

Aledo Pet Sitting LLC

Sara W. • Owner

"A platform that actually supports sitters. It makes me feel like I'm in charge of my business again and actually cares about independent sitters instead of making things harder."

Paws Cochrane

Pertuy L. • Owner

"Switching to Scritches has been one of the better moves I've made. My clients love it. I try to maintain a clean, modern, and well designed feel to my brand, and Scritches matches that perfectly."

Pet Sitting Service

Anonymous User • Owner, Pet Sitter

"I have been apart of the beta team since the beginning and I'm amazed at how far the software has come. If you want to ditch an outdated software, highly recommend going with Scritches!"

Furry Folk Pet Services

Jessica B. • Owner