Clients see every fee before they book
Your booking page lists each surcharge in the booking summary, so a holiday stay’s price is clear before the request goes out.
Automated surcharges 
Holiday, extra pet, and late pickup fees, added for you
Set your pet sitting holiday rates, extra pet charges, and late pickup fees for overnight stays once. Scritches adds them to every booking and invoice, so you never do the math on Thanksgiving week.
Start for free today Holiday rates that add themselves
Turn on a holiday surcharge, as a fixed amount or a percentage, and it lands on every visit, or every night of a stay, that falls on one of your holidays. Start your calendar from your region’s public holidays and hold a whole week, like Christmas Eve to New Year’s Day, as one holiday.
- Fixed amount or a percentage of the visit
- Your region’s holidays added in one click
- A holiday can run for days, not just one
Every extra pet, priced in
Each service has its own extra pet rates. The first pet is included; set a price for the 2nd pet, the 3rd, or every pet after, with different rates for dogs and cats if they take different work. The charge is added to every visit, night, or day of the booking.
- Rates for the 2nd pet, 3rd pet, and beyond
- Different rates for dogs and cats
- Added to every visit, night, or day
Paid for the hours after checkout
A night covers 24 hours from drop-off. When the pickup runs later than the drop-off time, Scritches adds an extended care fee to the stay: one rate after a grace period, or tiers that charge more the later it runs. It’s charged once per stay, and the client’s invoice explains it.
- A grace period before anything is charged
- Tiers that charge more the later it runs
- Charged once per stay
“Really happy overall with every aspect of this software. I love the new feature of raising prices for new bookings and honouring old clients.”
Sarah M.
Dog sitter and walker, Salty Paws
Also included
Everything else about charging fairly
Apply it to bookings you already have
Change a rate and Scritches shows how many upcoming visits it would update. Visits on sent invoices keep their price.
Weekend rates too
Charge more for Saturday and Sunday visits, and for Friday and Saturday nights on overnight stays.
Change one visit’s fee
Edit or remove a surcharge on any visit from the invoice, and reset it to the calculated amount anytime.
Staff share in holiday pay
On the Growth plan, give each staff member a fixed amount or a percentage of the holiday, weekend, and extended care fees on their visits.
Locked in when booked
Surcharges are set when a visit is booked, so changing a rate never reprices visits you didn’t choose to update.
Frequently Asked Questions
Four: a holiday surcharge for visits and nights on your holidays, a weekend surcharge, extra pet rates for the second pet and beyond, and an extended care surcharge when an overnight pickup runs late. Each one is a fixed amount or a percentage, and each can be switched on or off.
A night covers 24 hours from drop-off. When the pickup time runs later than the drop-off time, Scritches adds an extended care fee to the stay, once per stay. Use one rate after a grace period, or tiers that charge more the later the pickup runs. It applies to stays charged per night, not to visits or per-day services like daycare.
Yes. A holiday can be a single day or a date range, like Christmas Eve through New Year’s Day, and the surcharge applies to every visit or night inside it. You can start your calendar from the public holidays in the US, Canada, the UK, Australia, or New Zealand and uncheck any you don’t observe.
Visits on Saturday and Sunday. For overnight stays, Friday and Saturday nights. For stays charged per day, Saturday and Sunday. The weekend days are fixed.
Yes. The booking summary on your booking page lists each surcharge before a client sends their request. On the invoice, every surcharge is its own line, and clients can tap it to see what it’s for.
They keep the price they were booked at. When you turn on or change a holiday, weekend, or extended care surcharge, Scritches shows how many upcoming visits it would change and lets you apply it to them. Only uninvoiced visits and visits on draft invoices are updated. Extra pet rates have their own switch on each service.
Per visit, yes. Open the invoice and change or remove that visit’s surcharge, or reset it to the calculated amount later. There’s no setting to exempt a client from surcharges altogether.
Yes. Holiday, weekend, extra pet, and extended care surcharges are on every plan, including the free Starter plan for up to 5 clients.